How does a digital tool differ from a website?

An online website primarily serves to present information and facilitate communication. A digital tool is a functional product that automates specific processes such as registrations, data processing, reporting, communication, or service delivery. Digital tools are often integrated into existing websites or operate as standalone systems.

Can you customise the solution for our specific processes?

Yes — each product we develop is customised to the specific operational needs of the agency. Before we begin development, we conduct a needs analysis and work with your team to determine which system will be most beneficial. We do not offer one-size-fits-all templates — we create what is tailored specifically for you.

What is the cost of developing a digital tool?

The cost depends on the complexity of the product, integration with existing systems, and the scope of functionality. Simpler solutions can be implemented within weeks, while more complex ones may take several months. We always provide a clear pricing proposal before work begins, with no hidden fees.

Will our staff need technical knowledge to use the tool?

No. We create solutions that can be managed by individuals without IT qualifications. After implementation, we train the team and provide clear usage instructions. If needed, we offer ongoing technical support.

Do the solutions comply with GDPR and other public sector requirements?

Yes. All our solutions are designed from the outset with GDPR compliance, accessibility (WCAG), and other requirements applicable to the Lithuanian public sector in mind. Data security and legal compliance are integral parts of the development process, not additional services.

Developing Digital Tools for Public Sector Agencies

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Lithuanian public sector agencies face daily processes that can be automated, simplified, or fully transitioned to a digital environment. However, standard solutions on the market often fail to meet the specific operational needs of individual agencies. We create bespoke digital tools — from mobile applications and AI solutions to complex digital products tailored to your requirements.

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Digital Tools — More Than Technology, It's a Change in Operations

A digital tool for a public sector agency signifies a specific, measurable change in everyday operations:

processes that previously took hours are completed in minutes
data is collected and analysed automatically
citizens and the community receive services more conveniently
staff are freed from routine tasks
decisions are made based on real-time data

Components of a Digital Tool for Institutions

Each digital product is built from several layers, tailored to specific operational contexts. The first layer is the user interface, which must be simple and comprehensible for both staff and residents. In the context of the public sector, this means accessibility (WCAG compliance), support for the Lithuanian language, and intuitive navigation. The second layer is the operational logic: automating processes.

Our Created Digital Solutions

We offer three primary directions for digital products, tailored for Lithuania’s public sector:Mobile Applications for Institutions — solutions that enable residents to access institutional services from their phones: registration, notifications, information searches, interactive maps, and more.Development of Digital Products — bespoke platforms and systems.

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Key Considerations for Digital Tools in the Public Sector

Regardless of the sector, all our digital solutions adhere to these principles:

GDPR compliance and data security from the very first step
accessibility according to WCAG 2.1 guidelines
processes tailored to the Lithuanian context and language
integration with existing agency systems
simple management without deep technical knowledge

How Digital Tool Development Works

Process Analysis

We identify which institutional processes can be digitised and where a digital tool would deliver the greatest benefits. Our priorities focus on real impact rather than technology alone.

Prototyping and Development

We develop a functional prototype tested by real users. Upon approval, we create the full product with integrations and security measures.

Implementation and Expansion

We implement the tool, train your team, and monitor performance. After launch, we expand functionality based on feedback and new requirements.

The Value Digital Tools Bring to Institutions

A well-designed digital tool for a public sector institution delivers tangible results:

reduces manual work and administrative burden
accelerates service delivery to residents
improves data quality and accessibility
enables data-driven decision making
enhances institutional transparency and accountability

It’s not just about technology.

Want to assess digitalisation opportunities in your agency?

We can discuss your agency’s operational processes and propose specific digital solutions that deliver real benefits. Consultation is free of charge.

Kaunas, Litauen

+37066800113

hello@tobalt.eu