Is this suitable for a small organisation without an IT department?

This is particularly relevant for such organisations. When there is no internal IT expert, all technological decisions are made based on supplier information. A second opinion helps to determine whether the solution offered truly meets your needs and budget.

How long does it take to receive a response?

It depends on the question. Reviewing a supplier’s proposal usually takes 1–2 working days. A technology audit can take from a few days to two weeks, depending on the complexity of the systems. We agree on the exact duration before commencing.

Will you sell me your services instead of providing objective advice?

A valid question. Yes, we do provide other IT services — such as website and digital tool development. However, during consultations, we act in your best interests. If the best solution is not one of our products, we will say so. Our reputation is more valuable than any additional contract.

What is the cost of an IT second opinion?

The cost depends on the scope. The initial consultation is free. We determine the specific price after understanding the extent of the issue — you will always know the exact amount before we begin work. No hidden fees or additional invoices.

Can you assist if we have already signed a contract with a supplier and are facing issues?

Yes. We can review the terms of the contract, assess whether the supplier is fulfilling their obligations, and advise on the steps to take. Sometimes, a constructive conversation with the supplier is sufficient, while other times, alternatives need to be explored. We help you find the best solution for your situation.

IT Second Opinion for Public Sector Organisations

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Your organisation may already have IT suppliers and possibly an internal specialist. However, sometimes you need an independent expert who has no vested interest in a particular solution and can provide candid advice on whether what is being offered truly fits your situation.

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When Does the Public Sector Need a Second Opinion?

There are situations where internal expertise or the opinion of a current supplier is insufficient:

You received an IT supplier’s proposal but are unsure if the price and solution are appropriate.
Your website or system is frequently crashing, and the supplier claims, ‚that’s how it should be.‘
You are planning a public procurement and need a technical specification that does not restrict competition.
You have heard about NIS2 or GDPR requirements.

Four Areas Where a Second Opinion is Commonly Needed

With over 5 years of experience working with Lithuanian public sector institutions, we find that most queries fall into one of four areas:

What a Second Opinion Looks Like in Practice

This is not a formal audit or a months-long project. More often than not, it’s a specific answer to a particular question.

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Our Principles

Here are a few principles we adhere to in every consultation:

If your existing solution is adequate, we will advise you not to change it.
If we recommend a change, we will explain why it is beneficial.
If we cannot assist, we will be honest and, if possible, refer you to the appropriate specialist.
We do not have partnership agreements with IT suppliers.

How to Get Started

Situation discussion

In a brief conversation, we identify the IT issue you face—whether it's vendor evaluation, system condition, security, or something else. This conversation is free of charge.

Independent Review

We carry out an analysis—reviewing proposals, systems, or processes. Depending on the scope, this can take from one day to two weeks.

Clear Recommendations

You will receive specific recommendations along with an action plan—what to do, what not to do, and why. All presented in an understandable format without technical jargon.

Why a Second Opinion is Worth It

One correct decision in IT can save an institution tens of thousands of euros and months of work. Here are a few examples:

Do You Have an IT Question You're Unsure About?

Please describe your current challenges in a few sentences. The initial consultation is free — we will discuss how we can assist you and the potential costs involved.

Kaunas, Litauen

+37066800113

hello@tobalt.eu